Privacy policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage your information

Analytics Cookies:
We use Google Analytics cookies which collect anonymous information on how you use and interact with the site. The data stored by these cookies does not show personal details.

Sortedpandit Studio LLP’s Privacy Policy Pointers
This Privacy Policy describes Sortedpandit Studio LLP (Herein after referred to as the “Company”) policies and procedures on the collection and use and disclosure of the Information provided by the Users and visitors of the Website (together referred to as the “Users”). The Company shall not use the User’s information in any manner except as provided under this Privacy Policy. Every User who accesses the Website agrees to be bound by the terms of this Privacy Policy.Interpretation: In this Privacy Policy, references to “You”, “Your”, “User” shall mean the end user accessing the Website or the Services and “We”, “Us” and “Our” shall mean the Company, its affiliates and partners.

Information we collect
We collect information through our Website to provide better services and results to our Users. Information is collected by the details provided by User and the data collected by the usage of the services. Details provided by User shall include Personal Information like name, address (residential or email), contact number, and other such data which is required for the efficient use of the services provided by the Company. In general, the user can browse the Website without revealing any Personal Information. Although once Personal Information is provided, the identity of the User is not anonymous anymore. Where possible, we indicate which fields are required and which fields are optional. Our User always has the option of not providing Information by choosing not to use a particular service or feature. Other Information collected includes device information i.e. from which device is the services being used. This shall include the hardware model, operating system, unique identification number associated with the device etc.

Usage of the collected Information
The Information collected is constantly used to provide personally relevant features and improve the services for our Users. With such a pool of information, it is easier for us to understand the current trends in the market, according to which we cater our services. Such information helps us to come with content that provides a better User experience, thereby creating better satisfaction and increasing the user base of our Website. User discretion is asked before using such information for any other purposes than those set out in this Policy. Although the information which is shared by the User themselves through us shall not be considered as making private information public.

Sharing of Personal Information
Disclosure may be necessary to provide Users access to our Services, to comply with our legal obligations, to enforce our User Agreement, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. Such Personal Information, when shared with third parties, shall be subject to strict confidentiality agreementsWe may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy. We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your Personal Information.

Securing Information
In order to secure the information provided to us by our users, we review the processing and storage practices along with the information collected to guard against unauthorized access into the data collected in our systems. Furthermore, user information is protected by subjecting our Employees and Agents who process such information to strict confidentiality agreements, where if they fail to comply with it, such non compliance shall lead to heavy penalties or legal proceedings, depending upon the gravity of the situation.

Choice/Opt-Out
We provide all our users with the opportunity to opt-out of receiving promotional, marketing-related communications from us in general, after setting up an account. User may remove their personal information by unsubscribing or deleting their account from our Website.

Consent
By using the Website and by providing personal information, the user consents to the collection and use of the information disclosed by them in accordance with this Privacy Policy, including but not limited to their consent for sharing their information as per this privacy policy. Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.This document is an electronic record in terms of existing and applicable Information Technology laws and the amended provisions thereto pertaining to electronic records in various allied statutes as amended pursuant to the Information Technology laws. This electronic record has been generated by a computer system and does not require any authentication. From time to time, the Company may change this internet privacy policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.
Effective date of this policy: This policy was last updated on 10 July 2022

Terms & conditions


Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS ("T&C") MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE SITE. BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE T&C. IF YOU DO NOT ACCEPT THESE T&C, THEN PLEASE REFRAIN FROM USING THIS SITE.
studiosorted.com ("Site") is owned by Sortedpandit Studio LLP. studiosorted.com reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time. Users who violate these T&C will have their access canceled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them."Customer" or "you" means the person or company who place an order via the website to purchase any of the products."Products" or “services” means the products or services offered for sale or hire by studiosorted.com the site.

Cookies
"Cookies" are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a website. studiosorted.com uses cookies to enhance your viewing experience with us. To learn more about how we protect customer information, please review our Privacy Statement.

Trademark, Copyright and Restriction
This site is controlled and operated by Sortedpandit Studio LLP. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. studiosorted.com logo, name, design are All RIGHTS RESERVED. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without Sortedpandit Studio LLP's prior written permission. Printing Materials for any reason, or transferring Materials for use on any other website, or the modification, distribution, or republication of Materials without our prior written permission is strictly prohibited. Any modification of Materials, or any portion thereof, or use of Materials for any other purpose constitutes an infringement of trademark or other proprietary rights of studiosorted.com or third parties

Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. studiosorted.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided in the contact us page. If studiosorted.com has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to studiosorted.com

You also agree to:
Provide true, accurate, current and complete information about yourself as prompted by studiosorted.com registration form (such information being the "Registration Data")
Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if studiosorted.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, studiosorted.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Damage Claims or Shortages
Important Notice
Any claims for damage and/or shortages MUST be reported to admin@studiosorted.com in 48 hours without exception. Be sure to check your deliveries upon receipt. You agree to our Refund & Return Policy with the acceptance of these Terms and Conditions.

Product or service Description
studiosorted.com tries to be as accurate as possible. However, studiosorted.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by studiosorted.com itself is not as described, your sole remedy is to reach out to Sortedpandit Studio LLP via email, or return it in unused condition.

Cancellation by studiosorted.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.

Credit/Debit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on studiosorted.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to studiosorted.com. Further the said information will not be utilised and shared by studiosorted.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. studiosorted.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent/Declined Transactions
studiosorted.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. studiosorted.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms And Conditions.

Eligibility
You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by studiosorted.com for redelivery shall be claimed from you. That you will use the services provided by studiosorted.com its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site. You will provide authentic and true information in all instances where such information is requested of you. studiosorted.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), studiosorted.com has the right in its sole discretion to reject the registration and debar you from using the Services of studiosorted.com and / or other affiliated websites without prior intimation whatsoever.
That you grant permission to Sortedpandit Studio LLP to call you or SMS you from our telephony provider incase of any clarification needed in design or about the order or for delivery related information or for any order related queries. You also accept to receive SMS related to order status on each stage.
That you agree to bear the risk of delay in delivery of goods caused due to third party (being the logistics provider, contractor, collaborator) and studiosorted.com would not be held responsible in any of such cases. This is for the best interest of all parties in concern.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site That the address or virtual address at which delivery of the product or service ordered by you is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. You may not use the Site for any of the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice Gaining un-authorised access to other computer systems
Interfering with any other person's use or enjoyment of the Site
Breaching any applicable laws
Interfering or disrupting networks or web sites connected to the Site
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, studiosorted.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Payment Services
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

User Account Data
studiosorted.com respects the privacy of every individual. We protect the personal information in accordance with our Privacy Policy and respect the confidentiality of our visitors and subscribers. We share only the necessary information for processing the order(s) to our trusted logistics and business partners. Individual users are also responsible for maintaining the confidentiality and security of your account and password and you agree to accept the responsibility for all the activities that occur using your account and password. studiosorted.com shall not be responsible for any loss or damage due to failure to safeguard your account. studiosorted.com holds the right to indefinitely suspend or cancel any account, if the data found to be inaccurate or mischievous and can refuse the user to access the site. You shall notify here of any suspected unauthorized use(s) of your account, or any breach of security, including loss, theft, or unauthorized disclosure of your account password. Voucher Codes
studiosorted.com reserves the right to limit the use of voucher codes. We may, at our discretion, limit the times per customer a coupon code may be used. Voucher Coupon codes are intended for individual use one time per customer.
The Terms And Conditions for any Contest shall be separately available on the Site. In the event of any conflict between these T&C and the Terms And Conditions pertaining to any Contest, former terms and conditions shall prevail.

Request erasure of Your Personal Data
You have the right to ask us to delete or remove Personal Data when there is no good reason for Us to continue processing it. In order to exercise this right, you can send an email request to admin@studiosorted.com stating the email address used to share this personal data with Sortedpandit Studio LLP.

Returns & exchanges


Damage Reporting:
Sortedpandit Studio LLP is a design studio that provides bespoke design solutions customised to our customer's needs. At our end, we ensure that our services are rendered to our best capability, and delivered in consensus with our customers' expectations. However, if you would like to make an enquiry or report any damage in the deliverables shared or products sold, please document the damages in writing and send us an email to admin@studiosorted.com.

Returns and Exchanges (Products sold on studiosorted.com): 
Our policy lasts for 30 days. If the 30 days has elapsed since your purchase, we unfortunately can't offer you a refund or exchange. The given below return and exchange policies are applicable for all the products sold by Sortedpandit Studio LLP.  A product is eligible for return or exchange if it fulfills one or more of the following conditions:
Was delivered in a physically damaged condition or missing parts or accessories. Product delivered is different from what was orderedProduct delivered does not match the description on the product detail pageProducts that Sortedpandit Studio LLP approves for return or exchange should be in their original condition, user manual, warranty cards, all original accessories and in the original manufacturer’s box/packaging as delivered to you. Sortedpandit Studio LLP may reject the return or exchange of a product if it is not returned according to the policy. To complete your return, we require a receipt or proof of purchase. 
The above policies do not apply to services provided by Sortedpandit Studio LLP

Damage Reporting:
Sortedpandit Studio LLP is a design studio that provides bespoke design solutions to our customer's needs. At our end, we ensure that our services are rendered to our best capability, and delivered in consensus with our customers' expectations. However, if you would like to make an enquiry or report any damage in the deliverables shared or products sold, please document the damages in writing and send us an email to admin@studiosorted.com.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@studiosorted.com  

Refunds (if applicable):
Once your return is received and inspected, Sortedpandit Studio LLP will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund has been approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a few days. 

Order Discrepancies:
In the event an order discrepancy occurs, please send an e-mail to admin@studiosorted.com within 48 hours of receiving your order or deliverables.  We will correct them as quickly as possible at no additional charge if found applicable. 

Shipping:
To return your product, you will need to mail your product to: 
Sortedpandit Studio LLP #19, College teachers layout, BSK 3rd Stage, Bangalore-85
The time it will take for your exchanged product to reach you, may vary based on your location.